TFL Help Center
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Q & A
Q & A
SKUs
Inserts
Products
Account Setup
Return Address
Packing Slip
Order Adjustments
Returns
General Navigation
Miscellaneous
Billing
Integration
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TFL Help Center
Q & A
Q & A
SKUs
Inserts
Products
Account Setup
Return Address
Packing Slip
Order Adjustments
Returns
General Navigation
Miscellaneous
Billing
Integration
Q & A
How Do I Setup a Shipping Alias?
How do I set up an Excluded SKU?
Why does GFS ask the retail value for my product?
How do I view my Inventory?
What causes a duplicate order?
SKUs
How do I resolve an order in Client Action Required-Unknown SKU hold status?
How do I edit a SKU?
How do I delete a SKU?
How do I create a SKU Alias?
How do I attach multiple products to the same SKU to create a bundle?
How do I view all the SKUs associated with my account?
How do I add a SKU?
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Inserts
How do I remove an insert?
How do I edit an insert?
How do I assign inserts to specific products?
How do I assign an insert to every shipment?
How do I create an insert?
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Products
How Do I Submit an Advanced Shipment Notification (ASN) for an Incoming Inventory Delivery?
What are The Fulfillment Lab's Receiving Hours?
How do I upload multiple products to GFS at one time?
How do I create a product in GFS?
Where can I view product transactions?
What is an HS Code and how do I find the appropriate one for my product?
What Do I Need to Know Before Shipping My Inventory to The Fulfillment Lab?
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Account Setup
What are your API/Integration documents to connect my CRM?
What is a Cart Order ID?
How are Orders Joined?
How Do I View My Client ID and Client Key in GFS?
How Do I Update My Credit Card on File?
How do I update my company details?
How do I update my user information?
How do I connect my store?
How do I view active users associated with my account?
My GFS invitation e-mail timed out, what do I do?
How do I access The Global Fulfillment System?
How do I verify my bank account in GFS?
How do I add funds to my GFS Wallet?
How do I change my password?
How do I edit the order delay set on my account?
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Return Address
How Do I Set A Product-Specific Return Address?
How do I edit my return address?
How do I assign a return address to a specific product?
How do I make edits to my return address?
Packing Slip
How Do I Create a Packing Slip?
How do I make changes to a packing slip?
Order Adjustments
How do I resolve a duplicate order?
How do I update contact information on an order?
How do I place an order on hold?
How do I add/remove products from an order?
How do I update a bad address?
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Returns
What are the Postage Due charges associated with an unauthorized return?
Where can I view my returns?
What is an unauthorized return?
What is an RMA number?
General Navigation
How do I Release An Order from Admin Hold?
How can I see how many orders shipped for a specific date range?
How do I locate a shipment or series of shipments in GFS?
Where can I find the tracking number for an order?
How can I export my inventory report?
Where can I view the charges associated with a shipment?
How do I view reports associated with my account?
How do I manage multiple accounts in GFS?
How do I create a reshipment in GFS?
How do I view the billing transactions associated with my account?
How do I upload an order file?
How do I create a manual order?
How do I view my backordered shipments?
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Miscellaneous
What is the cut-off for same day shipments?
Can more than one user be subscribed to billing and/or returns reports?
What does incomplete fingerprint mean?
What is the difference between TFL HOLD statuses and Client Action Required statuses?
Billing
How do I update the default credit card on my account?
How Do I View My Invoices?
Integration
On-Demand Label Art Guidelines
Integration Assistance - Account Creation & Sign In
Integration Assistance with Step 9. Shipping Methods
Integration Assistance with Step 8. Packing Slip(s)
Integration Assistance with Step 7. Return Address
Integrations Assistance with Step 6. Containers
Integrations Assistance with Step 5. Create Products
Integrations Assistance with Step 4. Connect Your Store
Integrations Assistance with Step 3. Setup Billing & Payment Method
Integrations Assistance with Step 2. Company Information Section
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