Resolve Duplicate Order
To adjust a single order, locate the order in GFS and pull it up on the individual shipment level. Next, select the three vertical dots to the right of the shipment ID #. Select Allow Duplicate Order or Cancel Shipment depending on which option is appropriate for your situation.
To adjust multiple orders at once, click ALL from underneath the Shipments portion of the main toolbar. Then, click into the checkbox to the left of all orders that need to be adjusted. Then select Bulk Edit. From the Bulk Edit Shipments menu select Allow Duplicate Order or Cancel Shipments depending on which option is appropriate for your situation.