Where can I view my returns?

View Returns

Select “Returns” from underneath Manage Shipments on the main toolbar. Here, you will see all returns listed from newest to oldest. Click into the individual return to view additional details. All returns that are received with order identification will be associated back to the original shipment in GFS, like you see in the example here. Further return details are included on this page as well, including Postage due, notes, created on and processed dates, and the condition of the return whether tampered or untampered.


Click on Reports from underneath the Main portion of the toolbar. All weekly billing and daily returns reports are available for download by clicking on the report. Select Custom Reports to generate your own Inventory Summary report based on the date range of your choosing. Simply enter the desired start date and end date, then select Download Report.