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The team at The Fulfillment Lab is fully equipped to work with you face-to-face or discuss your needs over the phone. Simply fill out the form on this page and we will contact you.
Reverse logistics is the strategic management of returned products as they come back from customers. That might include returns, repairs, delivery failures, or items reaching the end of their life. Sometimes it’s about reselling products. Other times, it’s about recycling or responsible disposal.
When done right, reverse logistics makes your supply chain stronger—and your brand more trusted.
Streamlined reverse logistics is one of the simplest ways to strengthen your relationship with your customers and keep them coming back. Contact us now!
At The Fulfillment Lab, our returns services are designed to add value, cut waste, and create a better customer experience.
We don’t just process returns—we look for ways to get the most from them. Each item goes through a careful check and is sorted for resale, refurbishment, or smart liquidation.
We make returns simple and fast. That means quick processing, clear communication, and friendly service. It’s all about building loyalty—one smooth return at a time.
With our proprietary fulfillment software, returns are processed the same day and tracked in real time. You get full visibility from start to finish—so you always know what’s going on.
From simple returns to more complex tasks like kitting, our process adapts to your needs. We’re built to handle seasonal spikes, secure your data, and support your growth with ease.
As soon as a return arrives, we inspect it the same day. Updates are instantly reflected in our Global Fulfillment Software (GFS™), so we’re all on the same page.
Whether opened or unopened, every item is carefully checked for wear, damage, or other issues. This ensures an accurate evaluation and a smooth path forward—for you & your customers.
The team at The Fulfillment Lab is fully equipped to work with you face-to-face or discuss your needs over the phone. Simply fill out the form on this page and we will contact you.
