● Fulfillment Cost & Hidden-Fee Assessment

What’s hiding
in your 3PL bill?

Monthly management fees. Software licensing. Fixed charges. Unexplained extras.

Send us your invoices. We’ll help you understand what you’re paying for - and where you may be overpaying.

30–60 days of invoices

Package-level data optional

An expert analysis

FOLLOW THE FEES

The rate you were quoted.
The bill you actually pay.

Are recurring charges and add-ons getting lost in the detail? We’ll review your invoices for costs that need a closer look.

1 / RECURRING

Standing monthly fees

Fixed charges that appear month after month. What do they cover, and what value are you getting?

2 / MANAGEMENT

Account & admin fees

Management and administrative charges—and whether you understand the services behind them.

3 / TECHNOLOGY

Software & licensing fees

Technology, platform, and integration charges required to connect and run your operation.

4 / MINIMUMS

Minimums & fixed charges

Minimum billing requirements, how they’re applied, and what they mean for your total costs.

5 / EXTRAS

Unclear or unexpected fees

Vague line items, surprise add-ons, and potentially duplicated charges worth questioning.

6 / SHIPPING

Package-level costs

With shipment data, a closer look at shipping charges and potential opportunities to investigate.

Not every fee is unnecessary. We’ll help you separate understandable costs from charges that deserve an explanation.

LESS GUESSWORK. MORE CLARITY.

Start with the invoices you already have.

No need to build a presentation. Share your billing detail and tell us what’s raising questions.

1. Send 30–60 days of invoices.

Include full invoices from your current fulfillment provider, with itemized charges and any supporting billing detail. Add 30-60 days of data so we can do a full cost analysis for your business.

2. Add shipping data.

IF AVAILABLE

A shipment export for the same period helps us go deeper. Include shipping charges, weights, dimensions, destinations, and service levels where available.

3. Tell us what feels off.

Flag charges you don’t understand or service issues you’re experiencing. We’ll assess your costs and identify questions and potential savings opportunities.

BEYOND THE BILL

Paying for management?
You should know your team.

When something goes wrong, can you reach a person who knows your business—or are you pushed toward AI bots, voicemail menus, and support queues?

Your fulfillment relationship should deliver clear answers, accountability, and people you can work with.

Do you know who owns your account?

Can someone explain every charge?

Does the service match what you’re paying?

“This is a partner that you're dealing with day in and day out. And, to me, it's no different than having our own warehouse in terms of the partnership involved.”

Grayson Boone

Supply Chain Director, Organics Ocean

A few practical questions.

Do I need package-level data to get started?

No. Send your last 30–60 days of invoices first. If you have shipment-level data for the same period, include it so we can take a closer look at your shipping costs.

What will the assessment help me understand?

We’ll review your billing for recurring fees, unclear charges, and potential cost-saving opportunities. The depth of the assessment depends on the detail in the information you share.

Does a fee automatically mean I’m being overcharged?

No. Some fees cover legitimate services. The goal is to understand what you’re paying for, flag charges that need an explanation, and identify potential opportunities—not assume every fee is wrong.

How do I send my files?

Click an “Email Your Invoices to Our Team” button to open a draft addressed to mark@thefulfillmentlab.com. Attach your invoices and any available shipping data before sending. If the button doesn’t open your email app, email Mark directly.

YOUR NEXT BILL SHOULDN’T BE A MYSTERY.

Know what you’re paying.
Know what you’re getting.

Send us 30–60 days of invoices. Let’s take a closer look at your fulfillment costs—and the fees behind them.

Email Us An Invoice

Let's Connect

The team at The Fulfillment Lab is fully equipped to work with you face-to-face or discuss your needs over the phone. Simply fill out the form on this page and we will contact you.

What’s hiding in your 3PL bill?

The rate you were quoted.The bill you actually pay.